Admissions Coordinator

The Admission Coordinator is responsible for driving occupancy through the execution of local area marketing and admission activities and acting as a trusted single point of contact for future residents, family members, and other lead source generators. The Admission Coordinator actively supports the Home in ensuring the delivery of all sales and admissions commitments, as well as the management of the enquiry, tour, sales, and resident, Welcome processes.

This is a full-time role working Monday to Friday.

As an Admission Coordinator, you will be responsible for:

• Driving exceptional service through the delivery of the Welcome process
• Planning and coordinating activities developed within the marketing and admissions program
• Managing customer inquiries and conducting tours of the Home
• Displaying a high level of customer service in all that you do
• Supporting the effective execution of the local area marketing and admission program

What we look for:

• Exceptional delivery of customer service
• Experience within an aged care environment (favorable but not essential)
• Demonstrated understanding of sales processes (desirable)
• Demonstrated proficiency in verbal and written communication skills.
• Demonstrated proficiency in supporting budgeting and sales target processes.
• Proven experience in roles that require maintaining confidentiality
• Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders.
• Excellent stakeholder management and team-building skills

To work in residential aged care, you will need to provide satisfactory background checks, supply an NDIS worker screening clearance, COVID and flu vaccinations, and certification proof.

What’s in it for you?

• With national support and local care, you’ll be part of a team that truly cares
• Enjoy a flexible working environment to balance your life and wellbeing
• Career pathways and opportunities across Australia, including entry-level roles
• Employee discount and benefits programs
• Reward and recognition programs including our Annual National Care Awards

IMMEDIATE INTERVIEWS – Please get in touch with Michelle from Zenith Healthcare on 0483 929 398 or michelle.beech@zenithsearch.com for more information. No cover letter required