Job Details
Social Worker
Intake and Assessment Coordinator
Location: Central Queensland (Remote Area Benefits Available)
Job Type: Full-Time
Salary: From $51 per hour + 12% Super + Not-for-Profit Salary Packaging up to $18,550
Job Type: Full-Time
Salary: From $51 per hour + 12% Super + Not-for-Profit Salary Packaging up to $18,550
About the Organisation
Our client is a well-established not-for-profit organisation delivering accessible, community-focused mental health services across regional and remote Queensland.
Committed to person-centred care, recovery-oriented practice, and community wellbeing, the organisation works closely with individuals, families, and service providers to improve access to mental health support. Through collaborative partnerships and innovative service delivery, they help clients navigate their mental health journey and connect with the care they need.
The organisation fosters a supportive and inclusive workplace culture, with a strong focus on professional development, staff wellbeing, and continuous improvement.
The Role
An exciting opportunity is available for an experienced Intake and Assessment Coordinator to join a multidisciplinary mental health team in Central Queensland.
As the first point of contact for clients referred through the Head to Health Phone Line and other referral pathways, you will play a key role in ensuring clients receive a welcoming, supportive, and seamless entry into services. You will coordinate care, conduct intake and assessment processes, provide brief interventions, and work collaboratively with internal teams and external partners to support positive client outcomes.
This role is ideal for a mental health professional who enjoys working collaboratively, building community connections, and supporting individuals through their recovery journey.
Key Responsibilities Include:
- Acting as the primary point of contact for clients accessing the service
- Conducting intake, assessment, and care coordination activities
- Providing direct client engagement, brief interventions, and aftercare support
- Coordinating person-centred care plans and facilitating service transitions
- Collaborating with internal teams and external stakeholders to deliver integrated care
- Building and maintaining relationships with community partners and lived experience networks
- Supporting clients to navigate mental health services and access appropriate supports
- Maintaining accurate documentation and ensuring compliance with organisational and legislative requirements
What’s On Offer
- Competitive salary from $51 per hour plus 12% superannuation
- Not-for-Profit Salary Packaging up to $15,900 tax-free annually, plus an additional $2,650 for meals and entertainment
- Remote Area Benefits, including increased salary packaging opportunities
- Flexible working arrangements
- Access to Fitness Passport for discounted gym, pool, and fitness facility memberships
- Ongoing professional development, leadership training, and career progression opportunities
- Employee Assistance Program available for you and your family
- Four weeks annual leave plus 17% annual leave loading
- Additional leave options, including purchased leave, family and domestic violence leave, and carer’s leave
- Supportive and inclusive workplace culture focused on wellbeing and diversity
What We’re Looking For
- Demonstrated experience working within mental health and/or Alcohol and Other Drug (AOD) settings
- Strong understanding of mental health systems, legislation, and brief intervention frameworks
- Experience coordinating care and supporting individuals with complex needs
- Ability to work autonomously while contributing effectively within a multidisciplinary team
- Strong stakeholder engagement and partnership-building skills
- Excellent communication, organisational, and problem-solving abilities
- Commitment to recovery-oriented and person-centred practice
Essential Requirements
- Qualifications in Psychology, Social Work, Mental Health Nursing, Counselling, or a related discipline
- Current registration and/or membership with a relevant professional body (preferred)
- Current driver’s licence
- Ability to obtain and maintain relevant screening clearances
How to Apply
For a confidential discussion, please contact Millie Dutton – Recruitment Resourcer at Zenith Search on 0483 945 419, or email your updated resume to millie.dutton@zenithsearch.com
Alternatively, click Apply Now, and we’ll be in touch to discuss your suitability for the role.
Please note: Only candidates meeting the essential criteria will be contacted.
About Zenith Search
Established in 2011, Zenith Search has grown into a leading provider of specialised recruitment services. Our clients trust our professional and ethical approach, and candidates benefit from our proven processes. We have long-standing relationships with some of Australia’s major businesses and an enviable track record in finding the right fit for clients and candidates alike. Put simply, we succeed when you succeed.
To learn more, visit www.zenithsearch.com
