Admissions Coordinator

Admissions Officer

• Residential Aged Care – Part Time or Full Time
• Not-for-Profit organisation + $16K Salary Packaging
• First Point of Contact – Customer focused role

Our client is seeking an experienced and customer-focused Admissions Officer to support the admission and entry process for residents entering residential aged care. This is a key role in providing a welcoming, professional and seamless experience for older people and their families. They are a highly respected not-for-profit aged care provider in Perth who deliver exceptional care and services.

About the Role

Working collaboratively with Managers, Finance, Customer Service and clinical teams, you will:

• Coordinate and support the residential aged care admissions process, from enquiry through to entry.
• Provide clear and accurate information to customers and families regarding entry requirements, access and residential aged care fees and costs.
• Assess and explain how aged care fees and financial requirements apply to individual customers.
• Ensure contracts, admission documentation and records are accurate, complete and maintained appropriately.
• Liaise with internal teams and external stakeholders to facilitate smooth and timely admissions.
• Provide a high standard of customer service and support to residents and their families throughout the admission process.

About You

You will demonstrate:

• Experience in an Admissions role in residential aged care
• A genuine passion for quality customer service and supporting older people and their families.
• Knowledge and understanding of residential aged care fees and costs, with the ability to explain these clearly to customers.
• Strong attention to detail and business acumen, particularly in relation to contracts, documentation and records management.
• An understanding of relevant compliance requirements
• Excellent communication skills and the ability to work collaboratively with a dedicated clinical and administration team.
• A professional, compassionate and organised approach to your work.
• Current National Police Clearance
• Current Western Australian driver’s licence

What they offer:

• Opportunity to work Part Time or Full Time
• Highly attractive salary + $16K salary packaging
• Onsite free parking and multiple benefits
• Opportunity to be part of a passionate team who make a difference
• Join an incredible supportive and collaborative team
• Work in an environment that has a shared vision
• Be part of a community that values your contribution
• Opportunities for growth and development

Immediate Interview: For a confidential discussion please call Karen Sharp, Manager – Aged Care on 0499511187 or email: karen.sharp@zenithsearch.com

No cover letter required. Thank you