Business Support Coordinator

About
My client is a leading provider of electrical and plumbing services, dedicated to delivering high quality solutions to their clients. There team of skilled professionals is committed to excellence, and they are looking for an organised and detail oriented Business Support Coordinator to join their team.

Position Overview:
As a Business Support Coordinator, you will play a vital role in supporting the electrical and plumbing operations. You will utilise your background in the electrical or plumbing industry to assist with administrative tasks, customer service, and project coordination. This is an excellent opportunity for someone with relevant experience who is looking to contribute to a dynamic team in a fast paced environment.

Key Responsibilities:

• Administrative Support: Provide general administrative support to the office, including filing, data entry, and document management.
• Customer Service: Act as the first point of contact for clients, addressing enquiries, scheduling appointments, and providing information about services.
• Project Coordination: Assist in the coordination of projects by maintaining schedules, tracking progress, and communicating with team members and clients.
• Billing and Invoicing: Support the accounting department with billing enquiries, invoicing, and payment processing related to electrical and plumbing jobs.
• Inventory Management: Help manage inventory and supply orders for electrical and plumbing materials, ensuring stock levels are maintained.
• Documentation: Prepare and maintain accurate records of service calls, estimates, and contracts.
• Collaboration: Work closely with electricians and plumbers to ensure smooth operations and effective communication between the office and field teams.

Qualifications:

• Experience: Previous experience in an office role within the electrical or plumbing industry is essential.
• Skills: Strong organisational skills, attention to detail, and the ability to multitask effectively.
• Communication: Excellent verbal and written communication skills to interact with clients and team members professionally.
• Computer Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with project management or scheduling software such as ServiceM8.

Why Join?

• Competitive salary and benefits package
• Opportunities for professional development and training
• A supportive and collaborative work environment

If you are a motivated individual with a background in electrical or plumbing services and a passion for helping others, we would love to hear from you!

To Apply:

Please send your resume and a cover letter detailing your relevant experience and resume to nadia.smith@zenithsearch.com