Mental Health Support Worker – Complex Clients

Mental Health Support Worker

Location: Brisbane
Job Type: Part time – 3 days a week

Salary: $40 – $45 per hour + Super + + $0.99c per KM reimbursement

About the Company

Our client is a well-established NDIS provider with 7 years’ experience in the field. They have a large support work team, and a growing Behaviour Support division. Join a fantastic organisation where you can contribute to growth, innovation, and meaningful impact in the lives of people with disabilities. Their clients have comorbid Complex Psychosocial behaviour challenges and our client has earned an excellent reputation in delivering the best care, where other NDIS providers have failed.

The organisation is committed to empowering individuals to achieve greater independence, wellbeing, and quality of life through person-centred and recovery-focused support.

The Role

Our client is looking for enthusiastic, driven, and compassionate Mental Health Support Workers to join their expanding community-based team in Brisbane.

This is more than just a support role it’s an opportunity to empower individuals living with mental health challenges to build confidence, develop valuable life skills, strengthen community connections, and achieve meaningful personal goals. You’ll be part of a supportive and person-centred environment where every day brings the chance to create positive change.

As a Mental Health Support Worker, you’ll provide practical, emotional, and recovery-focused support both in participants’ homes and out in the community. Your work will help foster independence, social inclusion, resilience, and overall wellbeing, making a lasting impact on the lives of those you support. You will be working with complex clients who present with behaviours including schizophrenia, depression, severe mental health, trauma backgrounds and more

The role involves providing person-centred support to help participants build independence, develop daily living skills, improve emotional regulation, access community activities, and achieve their NDIS goals. You will provide essential support to individuals who present with schizophrenia, bipolar disorder, PTSD, severe anxiety, depression, self-harming behaviours, aggression, or social withdrawal. You will work collaboratively with families, clinicians, Behaviour Support Practitioners, and other stakeholders to implement behaviour support plans and strategies, manage risks, and improve participants’ overall quality of life and wellbeing. This is more than a standard support worker / allied health assistant position.

For those looking to advance their career, an exciting pathway into a Behaviour Support Practitioner role is available within the next 12 months. If you’re already endorsed as an NDIS Behaviour Support Practitioner at Suitable or Core level, we’d be especially keen to hear from you.

Key responsibilities include:

• Provide one-on-one support to participants with complex psychosocial disabilities, mental health conditions, and behaviours of concern, helping them achieve their NDIS goals and maintain independence.
• Implement Behaviour Support Plans (BSPs), risk management strategies, and clinician recommendations to support participants safely and effectively in the community.
• Assist participants with emotional regulation, crisis management, coping strategies, and developing skills to manage anxiety, distress, triggers, and challenging situations.
• Support participants to access the community, attend appointments, build social connections, engage in meaningful activities, and develop daily living and life skills.
• Accurately document incidents, progress notes, behavioural observations, and participant outcomes while collaborating with Behaviour Support Practitioners, Psychologists, Allied Health professionals, families, and support networks.

What We’re Looking For

• A proactive and person-centred approach to support
• Experience working with clients who have challenging behaviours of concern and psychosocial behaviours – Schizophrenia, Depression, Self Harm etc
• Experience reading and implementing behaviour support plans
• Certificate III or IV in Mental Health, Individual Support, Community Services, Disability, or a related field (or relevant industry experience)
• Current NDIS Worker Screening Check
• Current Working with Children Check (Blue Card)
• Current First Aid and CPR certification.
• Valid Australian driver’s licence and access to a reliable vehicle
• National Police Check.
• Australian working rights

What’s On Offer

In return, our client offers:

• Competitive pay rates – $40 – $45 per hour + Super
• Work from home role
• Flexible work arrangements – 3 days a week – your choice on days
• Ongoing training and professional development – opportunity to progress into a behaviour support practitioner position – clear progression
• Supportive team environment
• The opportunity to make a genuine and lasting impact in people’s lives

How to Apply

For a confidential discussion, please contact Bryony Davies – Behaviour Support Specialist Recruiter at Zenith Search on 0489 079 179 or email your updated resume to bryony.davies@zenithsearch.com

Alternatively, click Apply Now, and we’ll be in touch to discuss your fit for the role. Please note: Only candidates meeting the essential criteria will be contacted for further discussion.

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About Zenith Search

Established in 2011, Zenith Search has grown into a leading provider of specialised recruitment services. Our clients trust our professional and ethical approach and candidates benefit from our proven processes. We have long-standing relationships with some of Australia’s major businesses and an enviable track record in finding the right fit for clients and candidates alike. Put simply, we succeed when you succeed.

To learn more, visit www.zenithsearch.com.