Op Shop Coordinator/Assistant Manager

Do you Love retail, love being hands on and love making a difference to the lives of others? If you like the best of both worlds where you can role model from the top, work alongside your employees and volunteers and give back to charity through working in their retail Op shop, this is the role for you. Use your creative side to market, visually merchandise, use social media to attract customers and build sales. This is a registered charity, recognised public benevolent institution and registered NDIS provider.

About the role:

• Exciting opportunity to make a difference working in a Not For Profit Organisation
• Permanent Full time Position (38 hours a week)
• Competitive Salary – $65k – $70k plus salary packaging plus super
• Family Friendly environment
• Do you enjoy being a hands on leader who role models from the top and works in a role that allows you to show your leadership abilities whilst being on the tools?
• This is a diverse role that will allow you to oversee the full Op shop from back of house to the retail Op Shop at the front of the warehouse located in Jandakot.
• You will be the Site Manager’s right hand and act in place of the Site manager as required in a wide range of site activities and future succession.
• Lead a passionate team of employees and volunteers to deliver on a great retail experience
• Drive outcomes through KPI’s, incentives and sales targets.
• Builds sales through marketing, social media and effective Visual merchandising

Specific duties:

• Recruitment, supervision, directing, mentoring and training of Store Workers and Volunteers;
• Compilation and communication of rosters for Op Shop staffing
• Determination (with Site Manager) of Op Shop opening hours and days
• Working with Factory Supervisor to ensure optimal sorting of donations
• Overseeing and effecting selection, pricing and display of donations for sale
• Rotation of stock to optimise sales
• Expansion of sales through alternative sales channels including on-line selling
• Determination and implementation of nature and timing of marketing, promotional activities, including social media presence
• Overseeing and operation of cash register and EFTPOS terminal
• Provision and enabling of exceptional Customer Service
• Completion of end of period cash register and EFTPOS settlements and reconciliations
• Reporting on sales as required
• Acting for the Site Manager when absent
• Opening and closing of site when required
• Processing of Wholesale Customer orders through on-line Customer portals
• Assistance with booking of outgoing freight directly and through on-line Customer portal;
• Assistance with forklift operation and other factory operational activities as required

What you Need:

• Experience in Op Shop Desirable
• Experience working in retail management/factory setting
• A passion for delivering on customer service and sales targets
• Success in marketing, visual merchandising and driving sales
• Leadership skills and interpersonal/communication skills
• A strong hands on, can do approach to work
• An ability to drive an a positive work environment, lead by example and inspire action and success
• A current National Police Clearance is required for this role.
• We will also assist in obtaining a forklift licence.

IMMEDIATE INTERVIEWS – Please get in touch with Michelle from Zenith Healthcare on 0483 929 398 or michelle.beech@zenithsearch.com for more information. No cover letter required